Our customer stories

Thousands of Kiwis aged 60+ who have taken out a reverse mortgage are enjoying hobbies, taking dream holidays, upgrading their home or car, or simply making the most of a lifestyle that is free from financial stress, while remaining in the community they call home.

These are their stories...

Latest story

Flying free – literally and financially!

Retiring from work doesn’t mean retiring from life – using the equity in your home can allow you to enjoy your time to the fullest. Paragliding isn’t a typical hobby for an 84-year-old, but that’s the pastime that Heartland reverse mortgage customer Jan has taken up in order to celebrate her new-found financial freedom.

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Making the most of retirement

It wasn’t until he was over the age of 50 that John Maskell discovered a love of travelling. He’s more than made up for lost time since then, by going on an adventure every few years. Now 76, John continues to enjoy overseas trips and other hobbies – interests he hasn’t had to forego thanks to a Heartland Reverse Mortgage.

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Freeing up funds for a priceless procedure

Colleen, who prefers her surname is not printed, says she had forgotten “how blue the sky is and how bright the flowers are” until a Heartland reverse mortgage allowed her the funds to pay for the cataracts operation she’d been waiting years to have done.

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Staying where ‘Westies’ love best

With friends and family close at hand, a local attraction created in their own backyard and a cold beer always ready and waiting at the local RSA, Leonard Jones and his partner Janet Turner had no plans to leave the community they love – thanks to a Heartland Bank mortgage, they haven’t had to.

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Peace of mind

“I found the Heartland people were very helpful and gave good sound advice. They were interested in looking after my interests. This would be one of the best decisions I’ve made. It gave me peace of mind and enabled me to complete maintenance on the house and deal with some large and unexpected expenses.”

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