About Us

Heartland Bank New Zealand

Banking is changing fast, and so are New Zealanders’ expectations of what good banking means.

Heartland is an established New Zealand bank working at the forefront of this change. Our digital platforms (such as Open for Business) are designed to deliver a better customer experience based on speed and simplicity.

Heartland’s strategy is to provide ‘best or only’ banking products in niche markets in the Household, Business and Rural sectors, and an exceptional personal service tailored to our customers’ specific needs:

  • A frictionless digital experience to the emerging millennial market
  • A high touch personal service to the growing seniors market (65+)
  • A fast and responsive online service to the neglected segment of the small business market

NZ heritage

Heartland is a New Zealand owned and operated bank, with roots stretching back to 1875 and a proud history of serving communities through respected names such as CBS Canterbury, Southern Cross Building Society, PGG Wrightson Finance and MARAC Finance.

We are proud to be the only NZ registered bank to be listed on the NZX Main Board.

Code of Banking Practice

The Code of Banking Practice sets out standards for good banking practice. We adhere to the Code (as a member of the New Zealand Bankers' Association) and see it as a minimum standard to maintain good relationships and communications with our customers.

Heartland Seniors Finance Australia

Along with being New Zealand’s largest reverse mortgage lender, Heartland Bank owns Australia’s leading Reverse Mortgage provider, Heartland Seniors Finance. Established in 2004, Heartland Seniors Finance has assisted thousands of people aged 60 and over release equity from their home, helping them to live a better retirement, with independence and dignity.

Heartland purchased Heartland Seniors Finance, formerly Australian Seniors Finance, in 2014 and the business is growing strongly.

Heartland Seniors Finance has an award winning product, having won the Money Magazine Best Reverse Mortgage for seven consecutive years and is proud to be Canstar’s 2017 Reverse Mortgage Provider of the Year.

A market leading product and personal service makes Heartland Seniors Finance the Reverse Mortgage lender of choice for many Australian seniors.

Find out more about Heartland Seniors Finance Australia by visiting www.seniorsfinance.com.au