If you'd like to speak to our friendly Heartland Bank team, just pick up the phone, the call is free: 0800 85 20 20. If you’re overseas you can call us on +649 927 9641.
You can find the contact details for our retail offices and specific teams below.
Westpac takes care of the administration of our Heartland Bank cards. This phone number will take you straight to the Westpac customer service team who will be able to assist you if your card is lost or stolen.
All +64 9 914 8026 (24 hours a day)
For Mastercard cards and Visa cards, visit any branch displaying the Mastercard and Cirrus acceptance marks or Visa and Plus symbols, as shown on your card.
We’ll issue you with a replacement card (a fee of $15 including standard postage applies. International delivery may incur additional courier charges).
For other enquiries, email us on [email protected] or leave us a message using the form below.