As a bank, we must comply with New Zealand's AML/CFT law, which helps protect our communities from criminal activity. This means that we need to collect and verify information about you, such as your identity, address, nature and purpose of the business relationship, and sometimes your source of funds and wealth.
Information from the Ministry of Justice website on what is required as a customer or a person acting on behalf of a customer can be found here.
Information about Heartland’s identification and verification requirements can be found here.
If you have further questions please get in touch - we are here to help.