Our customer stories
Thousands of Kiwis aged 60+ who have taken out a reverse mortgage are enjoying hobbies, taking dream holidays, upgrading their home or car, or simply making the most of a lifestyle that is free from financial stress, while remaining in the community they call home.
These are their stories...
Financial relief during a difficult time
We really are so happy that we decided to go ahead. The fact that Heartland was willing to work with us made all the difference and has given us peace of mind during a difficult time. It’s been a life-changing experience and we intend to make the most of it.Read full story
A worry-free retirement
As we eased into retirement in 2015, it became apparent that we would need more money if we were going to continue living the life to which we had become accustomed, said Simon. That’s not to say we wanted to do anything flash, we just wanted to be able to go fishing around New Zealand, help our family if we needed to and take care of everyday expenses.Read full story
Living the lifestyle dream
Simply put, we wouldn’t have been able to do what we’ve done without the mortgage. It’s really given us a new lease on life and while it’s been great to travel, it’s also reassuring to know we can access the money quickly if there’s an emergency or we need to help our children. Importantly, it’s allowed us to keep our home.Read full story
Flying free – literally and financially!
Retiring from work doesn’t mean retiring from life – using the equity in your home can allow you to enjoy your time to the fullest. Paragliding isn’t a typical hobby for an 84-year-old, but that’s the pastime that Heartland reverse mortgage customer Jan has taken up in order to celebrate her new-found financial freedom.Read full story
Making the most of retirement
It wasn’t until he was over the age of 50 that John Maskell discovered a love of travelling. He’s more than made up for lost time since then, by going on an adventure every few years. Now 76, John continues to enjoy overseas trips and other hobbies – interests he hasn’t had to forego thanks to a Heartland Reverse Mortgage.Read full story
Freeing up funds for a priceless procedure
Colleen, who prefers her surname is not printed, says she had forgotten “how blue the sky is and how bright the flowers are” until a Heartland reverse mortgage allowed her the funds to pay for the cataracts operation she’d been waiting years to have done.Read full story
Peace of mind
“I found the Heartland people were very helpful and gave good sound advice. They were interested in looking after my interests. This would be one of the best decisions I’ve made. It gave me peace of mind and enabled me to complete maintenance on the house and deal with some large and unexpected expenses.”Read full story
Keeping the home healthy
Enjoying the view from their house on the hill in Te Awamutu, Ian and Irene Bardsley ay they couldn’t be happier with their decision to invest in the home they love.Read full story
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