Welcome to doing things differently
We aim to make managing your money faster and simpler, so you can get on with life.
Who are we
YouChoose is provided by Heartland Bank, which is 100% Kiwi operated and managed. We’re a small, agile team who aren’t afraid to be ambitious. We’re continually improving our digital platforms to give you a better banking experience.
We have big ambition
We’re all about giving you more accessibility and flexibility with your money as well as more time to do the things you want to do. Whether it’s brunch with friends, running a marathon, chilling with the fam or living it up overseas.
We’re committed to challenging the status quo and not resting on our laurels. We’re constantly looking for ways to shape, mould and evolve what we’re already doing to create experiences, outcomes and services that make your life a little easier.
To show you how serious we are about walking the talk when it comes to our Mobile App, check out The List. The List not only displays our latest features and updates, but shows our commitment to taking your feedback onboard so you can manage your money a little easier.
Contact us your way
No matter which way you decide to contact us, whether it’s through our website, email, secure message, social media, over the phone or in person, you will receive excellent personalised service from our customer care team.
We place a huge focus on providing you with straightforward communication with no banking jargon or ambiguous emails.
We do the right thing for our customers
We’re serious when we say this. We recognise that doing the right thing for our customers and offering products that contribute to positive social outcomes is essential to building a sustainable, successful business. This is reflected through our commitments to the following:
We aim to give you an end-to-end digital experience that’s not only seamless, but reduces our environmental footprint, cause we like the world.
We’re a diverse bunch here at Heartland. We embrace diverse thinking across our business, knowing it benefits our customers and enhances our success. We enjoy challenging each other to think outside the box to create a better banking experience.
The mental health and wellbeing of our people is just as important as the community we serve.
The Heartland Trust is a registered charitable trust which is independent from, but closely supported by Heartland. The Heartland Trust supports a number of organisations and initiatives that are dedicated to helping New Zealanders unlock their true potential.
If you don’t believe us, join us to see how you can experience banking a little more differently.