Have your personal circumstances changed? Are you experiencing unforeseen hardship?
At Heartland we care about your individual circumstances and are here to work with you to understand the best way that we can help you.
If you have experienced an unforeseen event, such as injury, illness, changes to your regular income or a relationship breakdown, Heartland Bank may be able to help you by reducing the financial stress during this time.
This includes if you or your business is financially impacted by COVID-19. We're committed to supporting our people and customers during this time and have put together some information about what we're doing, including about staying safe online and other useful resources. Visit our COVID-19 update page.
While all applications are subject to approval and at times we may require supporting information (such as proof of income and evidence of your unforeseen hardship), it is our aim to make this process as quick, easy and stress-free as possible for you.
You can either complete the below form and we’ll get back to you as quickly as possible or call the dedicated Hardship team on 0800 42 08 42.