To make sure you don’t miss out on any important information, we’ve gathered all of our useful resources into one handy location.
Fees do apply to your Heartland Reverse Mortgage, including when you set up your loan or set up further top-up loans (however, in most cases these fees can be added to your loan amount). For full information about our fees and when they are charged, see our fee schedule.
Independent legal and financial advice
To protect your own interests, you will be required to seek advice from your own legal adviser, who will provide you with the necessary independent legal advice you need before making any decisions. They will advise you about their fees, and you will be responsible for any costs that arise through your engagement with them in regards to your Reverse Mortgage application.
In order for us to keep our promises to you, you also have a number of legal obligations to us. This includes continuing to look after your home, making necessary repairs, and adequately protecting it from damage. You also must continue to pay your rates, and insure your property.
To help you monitor your loan, we send you a statement every six months, with details of your loan over the previous period, including interest.
The Code of Banking Practice sets out standards for good banking practice. We adhere to the Code (as a member of the New Zealand Bankers' Association) and see it as a minimum standard to maintain good relationships and communications with our customers.Read further information
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