Heartland Mobile App.

The Heartland Mobile App is a fast and simple way to open and manage your Call accounts and term deposits on the go.

Download it today

Heartland Bank Mobile App

Top features

  • View your term deposits, call, PIE, and savings account balances and transaction history

  • Open new term deposit, call and savings accounts

  • Transfer money from your call account to your nominated account

  • Decide what happens with your term deposits when they mature

  • Send us a secure message

  • More to come - find out what else we're working on

How to get started

Check you are registered for internet banking and have a valid user ID and password.

Head over to Google Play or the Apple App Store and download the app.

Log in using your existing internet banking user ID and password.

You’re ready to start using the Heartland Mobile App.

How it works

To login to the app you will need to hold at least one savings or deposit account with Heartland Bank, and be signed up for internet banking.

If you are not already signed up for internet banking, please complete the registration form and email it to [email protected], or contact us on 0800 86 88 84 (Mon-Fri 8am - 5:30pm).

Heartland Bank Phone Frame
Heartland Bank Mobile App Login Page Heartland Bank Mobile App Open Account Heartland Bank Mobile App Reinvest Account Heartland Bank Mobile App Pay To Nominated Account Heartland Bank Mobile App View Transactions Heartland Bank Mobile App Secure Message

To login to the app you will need to hold at least one savings or deposit account with Heartland Bank, and be signed up for internet banking.

If you are not already signed up for internet banking, please complete the registration form and email it to [email protected], or contact us on 0800 86 88 84 (Mon-Fri 8am - 5:30pm).

You can open Term Deposit, Direct Call, Business Call, Heartland Saver and Heartland Savings Optimiser accounts from within the app.
During the last 10 days of your term deposit, you can change what happens to it when it ends.
Currently you can transfer funds from your call account to your nominated account.
View account summaries and transaction histories for each of your savings and deposits accounts.
Send us secure message and we'll respond within two business days (Monday to Friday, not including public holidays).

The List

The Heartland Mobile App is a work in progress. Our customers have told us what features they would like to see next, and we'll be working hard on this list in the coming months, and posting updates here.

Thank you to everyone who has given feedback. We're always open for more - drop us a line at [email protected] with what you like, what you don't like, and what you'd like to see next.

Support for iOS 10.3

Launched! Now you can download the app on your iPhone 5, 5c, 5s, or iPad 4th Generation. This brings our support level for Apple devices up by 9% to 89%.

PIN login

Launched! For supported devices, use a PIN to log in to the app to save time.

Account switching

Launched! If you have more than one customer linked to your user ID, now you can switch between them without logging off and on again.

Quick balances

Launched! For supported devices, view your balances from the login screen without having to log in.

View and reinvest Term PIE accounts

View Term PIE accounts

Reinvest Term PIE accounts

View Term PIE accounts launched! Access balance and transaction history of your Term PIE accounts. Now we're working on giving you the ability to reinvest your Term PIE accounts.

View Cash PIE accounts

Launched! Access balance and transaction history of your Cash PIE accounts.

Download documents

Account statements

Tax certificates

We're working to allow you to download documents such as account statements and tax certificates directly from the app.

Support for Android 5.0

Launched! This brings our support level for Android devices up by 5% to 95%. Android versions before version 5 are lacking some important security features, so we won't be able to support anything older.

Fingerprint login

Launched! For supported devices, use a fingerprint to log in to the app to save time.

Term Deposit grace period

Allow changing the maturity instructions of a term deposit up to ten days after maturity.

Automatic payments

Launched! Set up automatic payments from your YouChoose, call or revolving credit account.

Nicknames

Viewing account nicknames in the app will make managing multiple accounts simpler.

Reset password

Being able to reset your password in the app is a basic feature which we recognise as a must-have.

View upcoming payments

View all your upcoming payments in one place - including one-off payments and automatic payments.

Make remember user ID optional

Launched! Some of you have told us you would like to be able to save your user ID on the login screen, and others have said they'd prefer it wasn't saved. So we've made this optional via a tickbox.

Adjustable font size

Launched! Font size can now be adjusted in the Settings menu to make the app more comfortable to use on some devices.

Pending Transactions

The ability to see pending transactions that are yet to be processed in your account transaction list.

Copy and share account numbers

Copy account numbers for pasting elsewhere

Share account numbers with your contacts

The ability to copy and share your account numbers can save time and hassle.

Transfer funds between accounts

Transfer your funds between your YouChoose, call and savings accounts.

Update personal details

We're working on allowing you to change your personal details through the app.

Ready to download?

Android

Go ahead and download the Heartland Mobile App on your Android smartphone or tablet

Google Play Store
Get it on Google Play

Requires Android 5 or later.

Apple

Go ahead and download the Heartland Mobile App on your Apple iPhone or iPad

Apple App Store
Available on the App Store

Requires iOS 10.3 or later.

Questions? We have answers

If your accounts are set up so that someone else needs to authorise your payment, you will not be able to finalise the payment in the app. Instead, you will get a message noting that the payment request will need to be authorised by the other authorised user/signatory in internet banking.

Payments to other banks before 7pm are processed that night, otherwise the following night.

Payments to other banks after 7pm Friday are processed on Monday night.

Payments and transfers between Heartland accounts are processed immediately.

No, the passcode functionality on internet banking is not applicable in the app.
If you forget your password or your User ID, please call us on 0800 86 88 84 (8am to 5:30pm Monday to Friday). We’ll need to ask you a few questions to confirm your identity before confirming your User ID or resetting your password over the phone.
Please send us a secure message or call us on 0800 86 88 84 (8am to 5:30pm Monday to Friday).
Your login information for the app is the same user ID that you use to access internet banking. Your password will also be the same as the one you use for internet banking.

Can't find what you're looking for?

We have a great team standing by to answer any of your investment questions.

Contact support team

Got feedback?

We’d love to hear your feedback on this app, including any features you’d like to see in future.

Please send us your thoughts at [email protected]

Heartland Bank terms apply: to use the Heartland Mobile App you must be a Heartland Bank internet banking customer. Please complete the registration form and email it to [email protected], or contact us on 0800 86 88 84.