The Heartland Mobile App is a fast and simple way to manage your accounts on the go.
Download it today:
Step 1
Check you are registered for internet banking and have a valid user ID and password.
Step 2
Head over to Google Play or the Apple App Store and download the app.
Step 3
Log in using your existing internet banking user ID and password.
Step 4
You’re ready to start using the Heartland Mobile App.
Not registered? Please complete the Internet Banking Registration form and email it to [email protected], visit one of our branches or contact us on 0800 85 2020.
To login to the app you will need to hold at least one savings or deposit account with Heartland Bank, and be signed up for internet banking.
If you are not already signed up for internet banking, please complete the registration form and email it to [email protected], or contact us on 0800 86 88 84 (Mon-Fri 8am - 5:30pm).
To login to the app you will need to hold at least one savings or deposit account with Heartland Bank, and be signed up for internet banking.
If you are not already signed up for internet banking, please complete the registration form and email it to [email protected], or contact us on 0800 86 88 84 (Mon-Fri 8am - 5:30pm).
The Heartland Mobile App is a work in progress. Our customers have told us what features they would like to see next, and we'll be working hard on this list in the coming months, and posting updates here.
Thank you to everyone who has given feedback. We're always open for more - drop us a line at [email protected] with what you like, what you don't like, and what you'd like to see next.
Support for iOS 10.3
Launched! Now you can download the app on your iPhone 5, 5c, 5s, or iPad 4th Generation. This brings our support level for Apple devices up by 9% to 89%.
PIN login
Launched! For supported devices, use a PIN to log in to the app to save time.
Account switching
Launched! If you have more than one customer linked to your user ID, now you can switch between them without logging off and on again.
Quick balances
Launched! For supported devices, view your balances from the login screen without having to log in.
View and reinvest Term PIE accounts
View Term PIE accounts
Reinvest Term PIE accounts
View Term PIE accounts launched! Access balance and transaction history of your Term PIE accounts. Now we're working on giving you the ability to reinvest your Term PIE accounts.
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View Cash PIE accounts
Launched! Access balance and transaction history of your Cash PIE accounts.
Download documents
Account statements
Tax certificates
We're working to allow you to download documents such as account statements and tax certificates directly from the app.
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Support for Android 5.0
Launched! This brings our support level for Android devices up by 5% to 95%. Android versions before version 5 are lacking some important security features, so we won't be able to support anything older.
Fingerprint login
Launched! For supported devices, use a fingerprint to log in to the app to save time.
Term Deposit grace period
Allow changing the maturity instructions of a term deposit up to ten days after maturity.
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Automatic payments
Launched! Set up automatic payments from your YouChoose, call or revolving credit account.
View transaction references
Being able to view transaction references will help you keep track of your money.
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Nicknames
Viewing account nicknames in the app will make managing multiple accounts simpler.
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Reset password
Being able to reset your password in the app is a basic feature which we recognise as a must-have.
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View upcoming payments
View all your upcoming payments in one place - including one-off payments and automatic payments.
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Make remember user ID optional
Launched! Some of you have told us you would like to be able to save your user ID on the login screen, and others have said they'd prefer it wasn't saved. So we've made this optional via a tickbox.
Adjustable font size
Launched! Font size can now be adjusted in the Settings menu to make the app more comfortable to use on some devices.
Pending Transactions
The ability to see pending transactions that are yet to be processed in your account transaction list.
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Export transactions
Download a file (CSV) of all transactions for an account at the click of a button.
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Copy and share account numbers
Copy account numbers for pasting elsewhere
Share account numbers with your contacts
The ability to copy and share your account numbers can save time and hassle.
Transfer funds between accounts
Transfer your funds between your YouChoose, call and savings accounts.
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Update personal details
We're working on allowing you to change your personal details through the app.
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If your accounts are set up so that someone else needs to authorise your payment, you will not be able to finalise the payment in the app. Instead, you will get a message noting that the payment request will need to be authorised by the other authorised user/signatory in internet banking.
Payments to other banks made before 7pm Monday to Friday are processed that night, otherwise the next business night.
Payments and transfers between Heartland accounts are processed immediately.
We'd love to hear your feedback on our app, including any features you'd like to see in future.
Please use the online form and one of team members will be in touch via email within the next working day.
We have a great team standing by to answer any of your investment questions.
Contact support teamHeartland Bank terms apply: to use the Heartland Mobile App you must be a Heartland Bank internet banking customer. Please complete the registration form and email it to [email protected], or contact us on 0800 86 88 84.
