Heartland Mobile App.

The Heartland Mobile App is a fast and simple way to manage your accounts on the go.

Download it today:
Heartland Bank Mobile App

Savings & Deposits

  • Open a new term deposit, call account or savings account
  • View your term deposit, call account, PIE account and savings account balances and transactions
  • Transfer money from your call account to your nominated account
  • View and manage automatic payments on your call account or savings account
  • Decide what happens with your term deposits when they mature
  • Send us a secure message
Learn more about these accounts

YouChoose

  • Apply for a new YouChoose account, our latest savings account that comes with a handy overdraft
  • View your YouChoose account balance and transactions
  • Make payments from your YouChoose account to any NZ bank account
  • Set up and manage payees for your YouChoose account
  • Send us a secure message
  • Pay for things you love with Online EFTPOS
Learn more about this account

Revolving Credit

  • View your revolving credit facility balances and transactions
  • Pay your nominated account on the go
  • Set up and manage automatic payments
  • Send us a secure message
Learn more about this account

How to get started

Step 1
Check you are registered for internet banking and have a valid user ID and password.

Step 2
Head over to Google Play or the Apple App Store and download the app.

Step 3
Log in using your existing internet banking user ID and password.

Step 4
You’re ready to start using the Heartland Mobile App.

Not registered? Please complete the Internet Banking Registration form and email it to [email protected], visit one of our branches or contact us on 0800 85 2020.

How it works

To login to the app you will need to hold at least one savings or deposit account with Heartland Bank, and be signed up for internet banking.

If you are not already signed up for internet banking, please complete the registration form and email it to [email protected], or contact us on 0800 86 88 84 (Mon-Fri 8am - 5:30pm).

Heartland Bank Phone Frame
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To login to the app you will need to hold at least one savings or deposit account with Heartland Bank, and be signed up for internet banking.

If you are not already signed up for internet banking, please complete the registration form and email it to [email protected], or contact us on 0800 86 88 84 (Mon-Fri 8am - 5:30pm).

You can open Term Deposit, Direct Call, Business Call, Heartland Saver and Heartland Savings Optimiser accounts from within the app.
During the last 10 days of your term deposit, you can change what happens to it when it ends.
Currently you can transfer funds from your call account to your nominated account.
View account summaries and transaction histories for each of your savings and deposits accounts.
Send us secure message and we'll respond within two business days (Monday to Friday, not including public holidays).

The List

The Heartland Mobile App is a work in progress. Our customers have told us what features they would like to see next, and we'll be working hard on this list in the coming months, and posting updates here.

Thank you to everyone who has given feedback. We're always open for more - drop us a line at [email protected] with what you like, what you don't like, and what you'd like to see next.

Support for iOS 10.3


Launched! Now you can download the app on your iPhone 5, 5c, 5s, or iPad 4th Generation. This brings our support level for Apple devices up by 9% to 89%.

PIN login


Launched! For supported devices, use a PIN to log in to the app to save time.

Account switching


Launched! If you have more than one customer linked to your user ID, now you can switch between them without logging off and on again.

Quick balances


Launched! For supported devices, view your balances from the login screen without having to log in.

View and reinvest Term PIE accounts

View Term PIE accounts

Reinvest Term PIE accounts


View Term PIE accounts launched! Access balance and transaction history of your Term PIE accounts. Now we're working on giving you the ability to reinvest your Term PIE accounts.

View Cash PIE accounts


Launched! Access balance and transaction history of your Cash PIE accounts.

Download documents

Account statements

Tax certificates


We're working to allow you to download documents such as account statements and tax certificates directly from the app.

Support for Android 5.0


Launched! This brings our support level for Android devices up by 5% to 95%. Android versions before version 5 are lacking some important security features, so we won't be able to support anything older.

Fingerprint login


Launched! For supported devices, use a fingerprint to log in to the app to save time.

Term Deposit grace period


Allow changing the maturity instructions of a term deposit up to ten days after maturity.

Automatic payments


Launched! Set up automatic payments from your YouChoose, call or revolving credit account.

View transaction references


Launched! View your transaction references on the account summary screen.

Nicknames


Viewing account nicknames in the app will make managing multiple accounts simpler.

Reset password


Being able to reset your password in the app is a basic feature which we recognise as a must-have.

View upcoming payments


View all your upcoming payments in one place - including one-off payments and automatic payments.

Make remember user ID optional


Launched! Some of you have told us you would like to be able to save your user ID on the login screen, and others have said they'd prefer it wasn't saved. So we've made this optional via a tickbox.

Adjustable font size


Launched! Font size can now be adjusted in the Settings menu to make the app more comfortable to use on some devices.

Pending Transactions


The ability to see pending transactions that are yet to be processed in your account transaction list.

Export transactions


Download a file (CSV) of all transactions for an account at the click of a button.

Copy and share account numbers

Copy account numbers for pasting elsewhere

Share account numbers with your contacts


Launched! Copy and share your account numbers by tapping the account number on the account summary screen.

Transfer funds between accounts


Transfer your funds between your YouChoose, call and savings accounts.

Update personal details


We're working on allowing you to change your personal details through the app.

Questions? We have answers

If your accounts are set up so that someone else needs to authorise your payment, you will not be able to finalise the payment in the app. Instead, you will get a message noting that the payment request will need to be authorised by the other authorised user/signatory in internet banking.

Payments to other banks made before 7pm Monday to Friday are processed that night, otherwise the next business night.

Payments and transfers between Heartland accounts are processed immediately.

No, the passcode functionality on internet banking is not applicable in the app.
If you forget your password or your User ID, please call us on 0800 86 88 84 (8:00am to 5:30pm Monday to Friday). We’ll need to ask you a few questions to confirm your identity before confirming your User ID or resetting your password over the phone.
Please send us a secure message or call us on 0800 86 88 84 (8:00am to 5:30pm Monday to Friday).
Your login information for the app is the same user ID that you use to access internet banking. Your password will also be the same as the one you use for internet banking.

We're Open for Feedback

We'd love to hear your feedback on our app, including any features you'd like to see in future.

Please use the online form and one of team members will be in touch via email within the next working day.

Can't find what you're looking for?

We have a great team standing by to answer any of your investment questions.

Contact support team

Heartland Bank terms apply: to use the Heartland Mobile App you must be a Heartland Bank internet banking customer. Please complete the registration form and email it to [email protected], or contact us on 0800 86 88 84.