Because your
time matters
Say kia ora to going mobile. Take care of your accounts on the go with the Heartland Mobile App.
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Open new accounts
In real time without leaving the app.
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Personalise
Change the text size, colour theme and account names to suit you.
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Notifications
Get personalised messages with information, updates and promotions.
Let’s get mobile
We’re always thinking of ways to let you bank smarter and easier.
We have some neat features to help you do this.
- Personalise your app with a light or dark theme
- Download statements*
- Reset your password without having to call us*
- Rename your accounts
- Open savings accounts from the app
- Check your balances whenever you like
- Login with Face ID on iPhone X and later, and fingerprint on supported devices
- Choose what to do when your Term Deposit matures
- Transfer money between your Heartland accounts
- Make payments securely
Plus, heaps of cool new features coming soon! Check out The List.
Supported products
Here are the Heartland accounts and loans you can currently view or manage from the app:
- Direct Call Account
- YouChoose
- Term Deposits
- Everyday Account
- Savings Optimiser
- Revolving Credit
- PIE Funds*
- Vehicle Loans*
- Personal Loans*
- Rural Loans*
- Business Loans*
- Home Loans
How to get started
Step 1
Check you are registered for internet banking and have a valid user ID and password.
Step 2
Head over to Google Play or the Apple App Store and download the app.
Step 3
Log in using your existing internet banking user ID and password.
Step 4
You’re ready to start using the Heartland Mobile App.
Not registered? Please complete the Internet Banking Registration form and email it to [email protected], visit one of our branches or contact us on 0800 85 2020.
The List
The Heartland Mobile App is a work in progress. Our customers have told us what features they would like to see next, and we'll be working hard on this list in the coming months, and posting updates here.
Thank you to everyone who has given feedback. We're always open for more - drop us a line at [email protected] with what you like, what you don't like, and what you'd like to see next.
PIN login
Launched! For supported devices, use a PIN to log in to the app to save time.
Account switching
Launched! If you have more than one customer linked to your user ID, now you can switch between them without logging off and on again.
Quick balances
Launched! For supported devices, view your balances from the login screen without having to log in.
View and reinvest Term PIE accounts
View Term PIE accounts
Reinvest Term PIE accounts
View Term PIE accounts launched! Access balance and transaction history of your Term PIE accounts. Now we're working on giving you the ability to reinvest your Term PIE accounts.
Notify me
View Cash PIE accounts
Launched! Access balance and transaction history of your Cash PIE accounts.
Download account statements
Launched! Download account statements from the app.
Reset your forgotten password
Launched! Reset your password through the app if you forget it.
Update your tax details
Update your tax details at any time through the app.
Notify me
Fingerprint login
Launched! For supported devices, use a fingerprint to log in to the app to save time.
Search transactions
Being able to search within a list of transactions can help keep track of your finances.
Notify me
Automatic payments
Launched! Set up automatic payments from your YouChoose, call or revolving credit account.
View transaction references
Launched! View your transaction references on the account summary screen.
Nicknames
Launched! Setting account nicknames in the app will make managing multiple accounts simpler.
Change password
Being able to reset your password in the app is a basic feature which we recognise as a must-have.
Notify me
View upcoming payments
View all your upcoming payments in one place - including one-off payments and automatic payments.
Notify me
View loan balances
Launched! View your car and personal loan balances through the app.
Make remember user ID optional
Launched! Some of you have told us you would like to be able to save your user ID on the login screen, and others have said they'd prefer it wasn't saved. So we've made this optional via a tickbox.
Adjustable font size
Launched! Font size can now be adjusted in the Settings menu to make the app more comfortable to use on some devices.
Everyday accounts
Launched! View, pay, and transfer from your Everyday account in the app.
Pending Transactions
The ability to see pending transactions that are yet to be processed in your account transaction list.
Notify me
Export transactions
Launched! Download a file (CSV) of all transactions for an account at the click of a button.
Available only on Heartland Digital.
Transfer funds between accounts
Transfer from YouChoose
Transfer from Everyday
Transfer from call to call
Transfer your funds between your YouChoose, call and savings accounts.
Notify me
Update contact details
Launched! Change your email, address and phone number through the app.
Heartland Digital
Heartland Digital is a website that provides the same features as the Heartland Mobile App.
To start using Heartland Digital, just log in with the same user ID and password you use for the Heartland Mobile App and Internet Banking.
Supports Safari 10.1, Microsoft Edge 79, Mozilla Firefox 52 and Google Chrome 57 and later. Mobile and tablet supports iOS 11 and Android 5.1 and later.
Questions? We have answers
Payments to other banks made before 7pm Monday to Friday are processed that night, otherwise the next business night.
Payments and transfers between Heartland accounts are processed immediately.
If you haven’t set up your security questions yet, when you’re back in the app click on the menu button on the top left. In the menu you will see ‘Security Questions’. Click on this and enter the answers to your questions.
Got some feedback?
We'd love to hear your feedback on our app, including any features you'd like to see in future.
Please use the online form and one of team members will be in touch via email within the next working day.
Can't find what you're looking for?
We have a great team standing by to answer any of your investment questions.
Contact support team
Heartland Bank terms apply: to use the Heartland Mobile app you must be a Heartland Bank internet banking customer. Please complete the registration form and email it to [email protected], or contact us on 0800 85 2020.