The Heartland Mobile app is a fast and simple
way to open and manage your Call Accounts and term deposits on the go.
Download the app from these stores:
View your term deposits, Call, and savings account balances and transaction history
Open new term deposit, Call and savings accounts
Transfer money from your Call account to your nominated account
Decide what happens with your term deposits when they mature
Send us a secure message
More to come - find out what else we're working on
Check you are registered for Internet banking and have a valid User ID and password.
Head over to Google Play or the Apple App Store and download the app.
Log in using your existing Internet Banking User ID and password.
You’re ready to start using the Heartland Mobile app.
To login to the app you will need to hold at least one savings or deposit account with Heartland Bank, and be signed up for Internet Banking.
If you are not already signed up for Internet Banking, please complete the registration form and email it to [email protected], visit one of our retail offices or contact us on 0800 86 88 84 (Mon-Fri 8.30am - 5pm).
To login to the app you will need to hold at least one savings or deposit account with Heartland Bank, and be signed up for Internet Banking.
If you are not already signed up for Internet Banking, please complete the registration form and email it to [email protected], visit one of our retail offices or contact us on 0800 86 88 84 (Mon-Fri 8.30am - 5pm).
The Heartland Mobile app is a work in progress. Our customers have told us what features they would like to see next, and we'll be working hard on this list in the coming months, and posting updates here.
Thank you to everyone who has given feedback. We're always open for more - drop us a line at [email protected] with what you like, what you don't like, and what you'd like to see next.
Support for iOS 10.3
Launched! Now you can download the app on your iPhone 5, 5c, 5s, or iPad 4th Generation. This brings our support level for Apple devices up by 8.7% to 88.6%.
Quick access
PIN login
Fingerprint login
Using a fingerprint or PIN to login to the app saves time and are the preferred login methods for many of our customers.
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Account switching
For those with multiple accounts, being able to quickly switch between accounts without logging off and on again will be a timesaver.
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Support for Android 5.0
Launched! This brings our support level for Android devices up by 4.4% to 94.8%. Android versions before version 5 are lacking some important security features, so we won't be able to support anything older.
Adjustable font size
Launched! Font size can now be adjusted in the Settings menu to make the app more comfortable to use on some devices.
Term Deposit grace period
Allow changing the maturity instructions of a term deposit up to ten days after maturity.
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Reset password
Being able to reset your password in the app is a basic feature which we recognise as a must-have.
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Make remember User ID optional
Launched! Some of you have told us you like the ability to save your User ID on the login screen, and others have said they'd prefer it wasn't saved. So we've made this optional via a tickbox.
Quick balance
The ability to view your balances without logging in is something many of you would like to see.
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Transfer funds between accounts
The ability to transfer funds between Direct Call, Business Call, Saver and Savings Optimizer accounts.
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Update personal details
The ability to change your personal details through the app is something we're working on.
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Go ahead and download the Heartland Mobile app on your Android smartphone or tablet
Go ahead and download the Heartland Mobile app on your Apple iPhone or iPad
Transfers to Heartland accounts are processed immediately. Payments to other banks that are made before 7pm are processed that night while payments made after 7pm are processed the next business day (Monday to Friday, not including public holidays).
All payments made after 7pm on Friday are processed on Monday night.
The cut-off time for transactions is 7pm on business days. Mobile app transactions completed before 7pm on business days are processed that night, while transactions made after 7pm will be processed the next business day.
Payments to other Heartland accounts will be processed immediately between the hours of 8am and 8pm.
If your accounts are set up so that someone else needs to authorise your payment, you will not be able to finalise the payment in the app. Instead, you will get a message noting that the payment request will need to be authorised by the other authorised user/signatory in Internet Banking.
We have a great team standing by to answer any of your investment questions.
Contact support teamWe’d love to hear your feedback on this app, including any features you’d like to see in future.
Please send us your thoughts at [email protected]
Heartland Bank terms apply: to use the Heartland Mobile app you must be a Heartland Bank internet banking customer. Please complete the registration form and email it to [email protected], visit one of our retail offices or contact us on 0800 86 88 84.