The Heartland Mobile App is a fast and simple way to manage your accounts on the go.
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Step 1
Check you are registered for internet banking and have a valid user ID and password.
Step 2
Head over to Google Play or the Apple App Store and download the app.
Step 3
Log in using your existing internet banking user ID and password.
Step 4
You’re ready to start using the Heartland Mobile App.
Not registered? Please complete the Internet Banking Registration form and email it to [email protected], visit one of our branches or contact us on 0800 85 2020.
To login to the app you will need to hold at least one savings or deposit account with Heartland Bank, and be signed up for internet banking.
If you are not already signed up for internet banking, please complete the registration form and email it to [email protected], or contact us on 0800 86 88 84 (Mon-Fri 8am - 5:30pm).
To login to the app you will need to hold at least one savings or deposit account with Heartland Bank, and be signed up for internet banking.
If you are not already signed up for internet banking, please complete the registration form and email it to [email protected], or contact us on 0800 86 88 84 (Mon-Fri 8am - 5:30pm).
The Heartland Mobile App is a work in progress. Our customers have told us what features they would like to see next, and we'll be working hard on this list in the coming months, and posting updates here.
Thank you to everyone who has given feedback. We're always open for more - drop us a line at [email protected] with what you like, what you don't like, and what you'd like to see next.
Support for iOS 10.3.3
Launched! Now you can download the app on your iPhone 5, 5c, 5s, or iPad 4th Generation. This brings our support level for Apple devices up to 98%.
PIN login
Launched! For supported devices, use a PIN to log in to the app to save time.
Account switching
Launched! If you have more than one customer linked to your user ID, now you can switch between them without logging off and on again.
Quick balances
Launched! For supported devices, view your balances from the login screen without having to log in.
View and reinvest Term PIE accounts
View Term PIE accounts
Reinvest Term PIE accounts
View Term PIE accounts launched! Access balance and transaction history of your Term PIE accounts. Now we're working on giving you the ability to reinvest your Term PIE accounts.
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View Cash PIE accounts
Launched! Access balance and transaction history of your Cash PIE accounts.
Download documents
Account statements
Tax certificates
We're working to allow you to download documents such as account statements and tax certificates directly from the app.
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Reset your forgotten password
Reset your password through the app if you forget it.
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Update your tax details
Update your tax details at any time through the app.
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Support for Android 5.0
Launched! This brings our support level for Android devices up to 99%. Android versions before version 5 are lacking some important security features, so we won't be able to support anything older.
Fingerprint login
Launched! For supported devices, use a fingerprint to log in to the app to save time.
Search transactions
Being able to search within a list of transactions can help keep track of your finances.
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Automatic payments
Launched! Set up automatic payments from your YouChoose, call or revolving credit account.
View transaction references
Launched! View your transaction references on the account summary screen.
Nicknames
Launched! Setting account nicknames in the app will make managing multiple accounts simpler.
Change password
Being able to reset your password in the app is a basic feature which we recognise as a must-have.
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View upcoming payments
View all your upcoming payments in one place - including one-off payments and automatic payments.
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View loan balances
Launched! View your car and personal loan balances through the app.
Make remember user ID optional
Launched! Some of you have told us you would like to be able to save your user ID on the login screen, and others have said they'd prefer it wasn't saved. So we've made this optional via a tickbox.
Adjustable font size
Launched! Font size can now be adjusted in the Settings menu to make the app more comfortable to use on some devices.
Everyday accounts
Launched! View, pay, and transfer from your Everyday account in the app.
Pending Transactions
The ability to see pending transactions that are yet to be processed in your account transaction list.
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Export transactions
Launched! Download a file (CSV) of all transactions for an account at the click of a button.
Available only on Heartland Digital.
Copy and share account numbers
Copy account numbers for pasting elsewhere
Share account numbers with your contacts
Launched! Copy and share your account numbers by tapping the account number on the account summary screen.
Transfer funds between accounts
Transfer from YouChoose
Transfer from Everyday
Transfer from call to call
Transfer your funds between your YouChoose, call and savings accounts.
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Update contact details
Launched! Change your email, address and phone number through the app.
Heartland Digital is a website that provides the same features as the Heartland Mobile App.
To start using Heartland Digital, just log in with the same user ID and password you use for the Heartland Mobile App and Internet Banking.
Supports Safari 10.1, Microsoft Edge 79, Mozilla Firefox 20, Google Chrome 38 and later. Mobile and tablet supports iOS 10.3.3 and Android 5 and later.
Payments to other banks made before 7pm Monday to Friday are processed that night, otherwise the next business night.
Payments and transfers between Heartland accounts are processed immediately.
We'd love to hear your feedback on our app, including any features you'd like to see in future.
Please use the online form and one of team members will be in touch via email within the next working day.
We have a great team standing by to answer any of your investment questions.
Contact support team
Heartland Bank terms apply: to use the Heartland Mobile app you must be a Heartland Bank internet banking customer. Please complete the registration form and email it to [email protected], or contact us on 0800 86 88 84.
