Contact us
We are always here to answer your questions. If you'd like to speak to our friendly team, just call 0800 85 20 20. If you’re overseas call us on +649 927 9641.
Retail investments team
Monday to Friday: 8.00am – 5.30pm
Saturday, Sunday & Public Holidays: Closed
Freephone: 0800 85 20 20
Phone: +64 9 927 9641
Email: [email protected]
Lost or stolen cards
If your card has been lost or stolen, please get in touch and we can cancel your card immediately. We’ll then order you a replacement card (a fee of $10 including standard postage applies. International delivery may incur additional courier charges).
Outside our opening hours, Westpac administer our lost and stolen cards.
Phone: 0800 888 111 (24 hours a day)
Overseas: +64 9 914 8026 (24 hours a day)
Monday to Friday: 8.00am – 5.30pm
Saturday, Sunday & Public Holidays: Closed
Freephone: 0800 85 20 20
Phone: +64 9 927 9641
Email: [email protected]
Lost or stolen cards
If your card has been lost or stolen, please get in touch and we can cancel your card immediately. We’ll then order you a replacement card (a fee of $10 including standard postage applies. International delivery may incur additional courier charges).
Outside our opening hours, Westpac administer our lost and stolen cards.
Phone: 0800 888 111 (24 hours a day)
Overseas: +64 9 914 8026 (24 hours a day)
Monday to Friday: 8.30am – 5.00pm
Saturday, Sunday & Public Holidays: Closed
Freephone: 0800 80 91 91
Email: [email protected]
Saturday, Sunday & Public Holidays: Closed
Freephone: 0800 80 91 91
Email: [email protected]
Monday to Friday: 8.30am – 5.00pm
Saturday, Sunday & Public Holidays: Closed
Freephone: 0800 488 740
Email: [email protected]
Saturday, Sunday & Public Holidays: Closed
Freephone: 0800 488 740
Email: [email protected]
Monday to Friday: 8.00am – 5.30pm
Saturday, Sunday & Public Holidays: Closed
Freephone: 0800 85 30 30
Email: [email protected]
Saturday, Sunday & Public Holidays: Closed
Freephone: 0800 85 30 30
Email: [email protected]
Monday to Friday: 8.00am – 5.00pm
Saturday, Sunday & Public Holidays: Closed
Sheep & Beef Direct enquiries
Email: [email protected]
New Open For Livestock enquiries
Freephone: 0800 87 50 50
Email: [email protected]
General rural enquiries
Freephone: 0800 43 27 00
Existing livestock customers
Freephone: 0800 22 20 50
Email: [email protected]
Livestock Rural Manager
William Parsons
Email: [email protected]
(03) 307 6750
027 266 5882
Livestock Rural Manager (North Island)
Georgia Sanson
Email: [email protected]
027 595 8231
Livestock Rural Manager (Canterbury)
Tim Murgatroyd
Email: [email protected]
(03) 341 0513
027 282 0130
Livestock Rural Manager
Kaitlyn Roberts
Email: [email protected]
(03) 955 3316
027 379 5724
Senior Relationship Manager
Hugh Murchison
Email: [email protected]
(03) 924 3149
027 605 5545
Relationship Manager - Hawkes Bay/Gisborne/
Manawatu/Wairarapa/Whanganui/
Taranaki
James Holden
Email: [email protected]
027 444 3007
Relationship Manager - Waikato/Taupo/Rotorua/
Tauranga/Northland
Robyn Hallam-Reid
Email: Robyn.Hallam-Reidheartland.co.nz
027 527 3172
Relationship Manager - North Island
Linda Roberts
Email: [email protected]
(03) 924 3128
Relationship Manager - Canterbury/West Coast/
Marlborough/Tasman
Robert Gregory
Email: [email protected]
(03) 924 3115
027 900 5226
Relationship Manager - Otago/Southland
Chris Collins
Email: [email protected]
(03) 951 3240
027 273 8593
Relationship Manager - South Island
Phil McGregor
Email: [email protected]
(03) 924 3144
Postal Address
c/o Heartland Bank
PO Box 9919
Newmarket
Auckland 1149
Physical Address
75 Riccarton Rd
Riccarton
Newmarket
Christchurch 8011
Saturday, Sunday & Public Holidays: Closed
Sheep & Beef Direct enquiries
Email: [email protected]
New Open For Livestock enquiries
Freephone: 0800 87 50 50
Email: [email protected]
General rural enquiries
Freephone: 0800 43 27 00
Existing livestock customers
Freephone: 0800 22 20 50
Email: [email protected]
Livestock Rural Manager
William Parsons
Email: [email protected]
(03) 307 6750
027 266 5882
Livestock Rural Manager (North Island)
Georgia Sanson
Email: [email protected]
027 595 8231
Livestock Rural Manager (Canterbury)
Tim Murgatroyd
Email: [email protected]
(03) 341 0513
027 282 0130
Livestock Rural Manager
Kaitlyn Roberts
Email: [email protected]
(03) 955 3316
027 379 5724
Senior Relationship Manager
Hugh Murchison
Email: [email protected]
(03) 924 3149
027 605 5545
Relationship Manager - Hawkes Bay/Gisborne/
Manawatu/Wairarapa/Whanganui/
Taranaki
James Holden
Email: [email protected]
027 444 3007
Relationship Manager - Waikato/Taupo/Rotorua/
Tauranga/Northland
Robyn Hallam-Reid
Email: Robyn.Hallam-Reidheartland.co.nz
027 527 3172
Relationship Manager - North Island
Linda Roberts
Email: [email protected]
(03) 924 3128
Relationship Manager - Canterbury/West Coast/
Marlborough/Tasman
Robert Gregory
Email: [email protected]
(03) 924 3115
027 900 5226
Relationship Manager - Otago/Southland
Chris Collins
Email: [email protected]
(03) 951 3240
027 273 8593
Relationship Manager - South Island
Phil McGregor
Email: [email protected]
(03) 924 3144
Postal Address
c/o Heartland Bank
PO Box 9919
Newmarket
Auckland 1149
Physical Address
75 Riccarton Rd
Riccarton
Newmarket
Christchurch 8011
Our Home Loans are only available online, as we don’t have a dedicated team to assist with phone enquiries. For more information, view our eligibility criteria or apply online. For any questions unrelated to eligibility or the application, please leave us a message.
Monday to Friday: 9.00am – 5.00pm
Saturday, Sunday & Public Holidays: Closed
Freephone: 0800 85 80 80
Email: [email protected]
Monday to Friday: 9.00am – 5.00pm
Saturday, Sunday & Public Holidays: Closed
Freephone: 0800 85 80 80
Email: [email protected]
Opening hours
Monday to Friday: Open
Saturday, Sunday & Public Holidays: Closed
Auckland – Newmarket
9.00am – 4.30pm
Level 3, 277 Broadway Newmarket 1023 Auckland or PO Box 9919, Newmarket, Auckland 1149
Tauranga
9.00am – 3.00pm
Phone: 07 578 3212
24 Devonport Road, Tauranga 3110
or PO Box 13234, Tauranga Central, Tauranga 3141
Christchurch
9.00am – 4.30pm
Phone: 03 341 1400
75 Riccarton Road, Riccarton, Christchurch 8011
or PO Box 8623, Riccarton, Christchurch 8440
Ashburton
9.00am – 4.30pm
Phone: 03 308 2050
224 East St, Ashburton 7700
or PO Box 313, Ashburton 7740
Monday to Friday: Open
Saturday, Sunday & Public Holidays: Closed
Auckland – Newmarket
9.00am – 4.30pm
Level 3, 277 Broadway Newmarket 1023 Auckland or PO Box 9919, Newmarket, Auckland 1149
Tauranga
9.00am – 3.00pm
Phone: 07 578 3212
24 Devonport Road, Tauranga 3110
or PO Box 13234, Tauranga Central, Tauranga 3141
Christchurch
9.00am – 4.30pm
Phone: 03 341 1400
75 Riccarton Road, Riccarton, Christchurch 8011
or PO Box 8623, Riccarton, Christchurch 8440
Ashburton
9.00am – 4.30pm
Phone: 03 308 2050
224 East St, Ashburton 7700
or PO Box 313, Ashburton 7740