Contact us
To check your balance, view your statements or make a payment, log into the Heartland Mobile App or Heartland Digital. If you don't have access yet, get in touch at [email protected] and we’ll get you set up.
Retail investments team
Monday to Friday: 8.00am – 5.30pm
Saturday, Sunday & Public Holidays: Closed
Freephone: 0800 85 20 20
Phone: +64 9 927 9641
Email: [email protected]
Lost or stolen cards
If your card has been lost or stolen, please get in touch and we can cancel your card immediately. We’ll then order you a replacement card (a fee of $10 including standard postage applies. International delivery may incur additional courier charges).
Outside our opening hours, Westpac administer our lost and stolen cards.
Phone: 0800 888 111 (24 hours a day)
Overseas: +64 9 914 8026 (24 hours a day)
Monday to Friday: 8.00am – 5.30pm
Saturday, Sunday & Public Holidays: Closed
Freephone: 0800 85 20 20
Phone: +64 9 927 9641
Email: [email protected]
Lost or stolen cards
If your card has been lost or stolen, please get in touch and we can cancel your card immediately. We’ll then order you a replacement card (a fee of $10 including standard postage applies. International delivery may incur additional courier charges).
Outside our opening hours, Westpac administer our lost and stolen cards.
Phone: 0800 888 111 (24 hours a day)
Overseas: +64 9 914 8026 (24 hours a day)
Monday to Friday: 8.30am – 5.00pm
Saturday, Sunday & Public Holidays: Closed
Click here to apply online. To check your balance, view your statements, or export your transactions, log into the Heartland Mobile App or Heartland Digital. If you don't have access yet, get in touch at [email protected] and we’ll get you set up.
Saturday, Sunday & Public Holidays: Closed
Click here to apply online. To check your balance, view your statements, or export your transactions, log into the Heartland Mobile App or Heartland Digital. If you don't have access yet, get in touch at [email protected] and we’ll get you set up.
Monday to Friday: 8.30am – 5.00pm
Saturday, Sunday & Public Holidays: Closed
Freephone: 0800 488 740
Email: [email protected]
Saturday, Sunday & Public Holidays: Closed
Freephone: 0800 488 740
Email: [email protected]
Monday to Friday: 8.00am – 5.30pm
Saturday, Sunday & Public Holidays: Closed
Click here to apply online. To check your balance, view your statements, or request a settlement quote, log into the Heartland Mobile App or Heartland Digital. If you don't have access yet, get in touch at [email protected] and we’ll get you set up.
Saturday, Sunday & Public Holidays: Closed
Click here to apply online. To check your balance, view your statements, or request a settlement quote, log into the Heartland Mobile App or Heartland Digital. If you don't have access yet, get in touch at [email protected] and we’ll get you set up.
Monday to Friday: 8.00am – 5.00pm
Saturday, Sunday & Public Holidays: Closed
To check your balance, view your statements, or make a payment, log into the Heartland Mobile App or Heartland Digital. If you don't have access yet, get in touch at [email protected] and we’ll get you set up.
Dairy Direct enquiries
Click here to apply online
New Open For Livestock enquiries
Click here to apply online
Postal Address
c/o Heartland Bank
PO Box 9919
Newmarket
Auckland 1149
Physical Address
75 Riccarton Rd
Riccarton
Newmarket
Christchurch 8011
Saturday, Sunday & Public Holidays: Closed
To check your balance, view your statements, or make a payment, log into the Heartland Mobile App or Heartland Digital. If you don't have access yet, get in touch at [email protected] and we’ll get you set up.
Dairy Direct enquiries
Click here to apply online
New Open For Livestock enquiries
Click here to apply online
Postal Address
c/o Heartland Bank
PO Box 9919
Newmarket
Auckland 1149
Physical Address
75 Riccarton Rd
Riccarton
Newmarket
Christchurch 8011
Our Home Loans are only available online, as we don’t have a dedicated team to assist with phone enquiries. For more information, view our eligibility criteria or apply online.
To check your balance, view your statements, or make a payment, log into the Heartland Mobile App or Heartland Digital. If you don't have access yet, get in touch at [email protected] and we’ll get you set up.
Monday to Friday: 9.00am – 5.00pm
Saturday, Sunday & Public Holidays: Closed
To check your balance, view your statements, or make a payment, log into the Heartland Mobile App or Heartland Digital. If you don't have access yet, get in touch at [email protected] and we’ll get you set up.
Monday to Friday: 9.00am – 5.00pm
Saturday, Sunday & Public Holidays: Closed
When in the Red or Orange levels of the COVID-19 Protection Framework, we encourage customers to call and make an appointment before visiting. Opening hours
Monday to Friday: Open
Saturday, Sunday & Public Holidays: Closed
Auckland – Newmarket
9.00am – 4.30pm
Level 3, 277 Broadway Newmarket 1023 Auckland or PO Box 9919, Newmarket, Auckland 1149
Tauranga
By appointment only
Phone: 07 578 3212
24 Devonport Road, Tauranga 3110
or PO Box 13234, Tauranga Central, Tauranga 3141
Christchurch
9.00am – 4.30pm
Phone: 03 341 1400
75 Riccarton Road, Riccarton, Christchurch 8011
or PO Box 8623, Riccarton, Christchurch 8440
Ashburton
9.00am – 4.30pm
Phone: 03 308 2050
224 East St, Ashburton 7700
or PO Box 313, Ashburton 7740
Monday to Friday: Open
Saturday, Sunday & Public Holidays: Closed
Auckland – Newmarket
9.00am – 4.30pm
Level 3, 277 Broadway Newmarket 1023 Auckland or PO Box 9919, Newmarket, Auckland 1149
Tauranga
By appointment only
Phone: 07 578 3212
24 Devonport Road, Tauranga 3110
or PO Box 13234, Tauranga Central, Tauranga 3141
Christchurch
9.00am – 4.30pm
Phone: 03 341 1400
75 Riccarton Road, Riccarton, Christchurch 8011
or PO Box 8623, Riccarton, Christchurch 8440
Ashburton
9.00am – 4.30pm
Phone: 03 308 2050
224 East St, Ashburton 7700
or PO Box 313, Ashburton 7740
