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CONTACT US

Get in touch

To check your balance, view your statements or make a payment, log into the Heartland Mobile App or Heartland Digital.

If you need access or help logging in fill out our contact form and we’ll get back to you.

Our contact details

Retail investments team

Monday to Friday: 8.00am – 5.30pm
Saturday, Sunday & Public Holidays: Closed

Freephone: 0800 85 20 20
Phone: +64 9 927 9641
Email: [email protected]

Lost or stolen cards

If your card has been lost or stolen, please get in touch and we can cancel your card immediately. We’ll then order you a replacement card (a fee of $10 including standard postage applies. International delivery may incur additional courier charges).

Outside our opening hours, Westpac administer our lost and stolen cards.

Phone: 0800 888 111 (24 hours a day)
Overseas: +64 9 914 8026 (24 hours a day)
Monday to Friday: 8.30am – 5.00pm
Saturday, Sunday & Public Holidays: Closed

Click here to apply online. To check your balance, view your statements, or export your transactions, log into the Heartland Mobile App or Heartland Digital.

If you need access or help logging in fill out our contact form and we’ll get back to you.
Monday to Friday: 8.30am – 5.00pm
Saturday, Sunday & Public Holidays: Closed

Freephone: 0800 488 740
Email: [email protected]
Monday to Friday: 8.00am – 5.30pm
Saturday, Sunday & Public Holidays: Closed

Click here to apply online. To check your balance, view your statements, or request a settlement quote, log into the Heartland Mobile App or Heartland Digital.

If you need access or help logging in fill out our contact form and we’ll get back to you.
Monday to Friday: 8.00am – 5.00pm
Saturday, Sunday & Public Holidays: Closed

To check your balance, view your statements, or make a payment, log into the Heartland Mobile App or Heartland Digital.

If you need access or help logging in fill out our contact form and we’ll get back to you.

Dairy Direct enquiries

Click here to apply online

New Open For Livestock enquiries

Click here to apply online

Postal Address

c/o Heartland Bank
PO Box 9919
Newmarket
Auckland 1149

Physical Address

75 Riccarton Rd
Riccarton
Newmarket
Christchurch 8011

Our Home Loans are only available online, as we don’t have a dedicated team to assist with phone enquiries. For more information, view our eligibility criteria or apply online.

To check your balance, view your statements, or make a payment, log into the Heartland Mobile App or Heartland Digital.

If you need access or help logging in fill out our contact form and we’ll get back to you.

Monday to Friday: 9.00am – 5.00pm
Saturday, Sunday & Public Holidays: Closed
People and Culture Team

Email: [email protected]
To open an account, make a payment, check your balance, view your statements and more, log into the Heartland Mobile App or Heartland Digital.

If you need access or help logging in fill out our contact form and we’ll get back to you.


Opening hours

Monday to Friday: Open
Saturday, Sunday & Public Holidays: Closed

Auckland – Newmarket

By appointment only
9.00am – 4.30pm

Level 3, 277 Broadway Newmarket 1023 Auckland or PO Box 9919, Newmarket, Auckland 1149

Tauranga

By appointment only

Phone: 07 578 3212
24 Devonport Road, Tauranga 3110
or PO Box 13234, Tauranga Central, Tauranga 3141

Christchurch

9.00am – 4.30pm

Phone: 03 341 1400
75 Riccarton Road, Riccarton, Christchurch 8011
or PO Box 8623, Riccarton, Christchurch 8440

Ashburton

9.00am – 4.30pm

Phone: 03 308 2050
224 East St, Ashburton 7700
or PO Box 313, Ashburton 7740

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