Our customer stories

Thousands of Kiwis aged over 60 who have taken out a reverse mortgage are enjoying hobbies, taking dream holidays, upgrading their home or car, or simply making the most of a lifestyle that is free from financial stress, while remaining in the community they call home.

These are their stories.


Latest story

Financial relief during a difficult time

The fact that Heartland was willing to work with us made all the difference and has given us peace of mind during a difficult time.

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Heartland Bank Reverse Mortgage Customer Story

A worry-free retirement

We just wanted to be able to go fishing around New Zealand, help our family if we needed to and take care of everyday expenses, said Simon.

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Heartland Bank Reverse Mortgage Customer Story

Living the lifestyle dream

While it’s been great to travel, it’s also reassuring to know we can access the money quickly if there’s an emergency. Importantly, it’s allowed us to keep our home.

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Heartland Bank Reverse Mortgage Customer Story

Flying free – literally and financially!

Retiring from work doesn’t mean retiring from life – using the equity in your home can allow you to enjoy your time to the fullest.

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Heartland Bank Reverse Mortgage Customer Story

Freeing up funds for a priceless procedure

Colleen had forgotten “how blue the sky is and how bright the flowers are” until a Heartland reverse mortgage allowed her the funds to pay for her cataracts operation.

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Heartland Bank Reverse Mortgage Customer Story

Peace of mind

“I found the Heartland people were very helpful and gave good sound advice. This would be one of the best decisions I’ve made.”

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Heartland Bank Reverse Mortgage Customer Story

Keeping the home healthy

Enjoying the view from their house on the hill in Te Awamutu, Ian and Irene couldn’t be happier with their decision to invest in the home they love.

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Enjoy a better lifestyle in retirement