Internet Banking Help

Below you will find our handy How To Guides and FAQ section.

The guides will open in a new tab.

  • Heartland Internet Banking FAQs
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  • Find answers to all your questions about Internet Banking here
  • Own Account Transfer
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  • Transfer money between your Heartland accounts
  • Pay Someone
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  • Pay someone new or one of your saved payees
  • Pay Multiple Payees
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  • A great option if you have to pay more than one payment to your saved payees
  • Pay Nominated Account
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  • Make a payment to your pre-loaded nominated payee (available on selected Heartland accounts)
  • Payee Maintenance
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  • Add new, modify or delete payees (either personal or bill payees)
  • Bulk Transactions
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  • Use this option when you have a payment file to upload for processing
  • Authorising Payments
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  • If your payments need to be authorised by another person
  • System Requirements
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  • Technical requirements for our Internet Banking service
  • Online Services Terms of use
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  • Terms and conditions for Heartland Internet Banking

We're here to help.

If you have a question that hasn't been answered in the above documents, call us on 0800 227 227.

 

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