Internet Banking Help

Below you will find our handy How To Guides and FAQ section.

The guides will open in a new tab.

  • Heartland Internet Banking FAQs
  • VIEW >
  • Find answers to all your questions about Internet Banking here
  • Own Account Transfer
  • VIEW >
  • Transfer money between your Heartland accounts
  • Pay Someone
  • VIEW >
  • Pay someone new or one of your saved payees
  • Pay Multiple Payees
  • VIEW >
  • A great option if you have to pay more than one payment to your saved payees
  • Pay Nominated Account
  • VIEW >
  • Make a payment to your pre-loaded nominated payee (available on selected Heartland accounts)
  • Payee Maintenance
  • VIEW >
  • Add new, modify or delete payees (either personal or bill payees)
  • Bulk Transactions
  • VIEW >
  • Use this option when you have a payment file to upload for processing
  • Authorising Payments
  • VIEW >
  • If your payments need to be authorised by another person
  • System Requirements
  • VIEW >
  • Technical requirements for our Internet Banking service
  • Online Services Terms of use
  • VIEW >
  • Terms and conditions for Heartland Internet Banking

We're here to help.

If you have a question that hasn't been answered in the above documents, call us on 0800 227 227.


Login to Internet Banking